Privacy Policy

At The Wellbeing Sanctuary, safeguarding your privacy is paramount. We are dedicated to delivering the highest standards of service while respecting the confidentiality of our members' information.

Your Personal Information

Your personal information encompasses details such as your name, telephone/mobile numbers, and email address. Failure to provide such information, if required, may impede our ability to deliver the exemplary service we strive for.

We may also collect and retain additional information pertinent to your membership, including join dates, accredited modalities, certificates issued, and services availed.

How Personal Information is Collected

We gather personal information through various channels, including:

• Directly from you, such as when completing an application form or member profile.

• From publicly available sources.

How We Use Your Personal Information

Your personal information is utilized to:

• Conduct necessary checks for membership applications.

• Deliver the services you request.

• Administer and manage these services, encompassing billing and debt collection.

• Provide insights for service enhancement.

• Research and develop our offerings.

• Understand your needs to improve service provision.

• Maintain and enhance our business systems and infrastructure.

While we may use your personal information to promote relevant services within the complementary therapy industry, we strictly refrain from engaging in network marketing or spam-like activities.

Rest assured, we never disclose your email or personal address details to third parties. You always have the option to unsubscribe from any promotional emails.

Help Us Ensure Information Held is Correct

We take every precaution to ensure the accuracy and completeness of the information we hold. To help us in this endeavor, we encourage you to:

• Notify us of any errors in your personal information promptly.

• Keep us informed of any changes to your details, including name, email, and contact numbers.

Analytics

We may employ third-party service providers, such as Google Analytics, to monitor and analyze website usage. For details on Google's privacy practices, visit Google Privacy & Terms.

Behavioral Remarketing

We utilize remarketing services to advertise on third-party websites. Cookies are used to optimize and serve ads based on your previous interactions with our service.

• Google Ads (Ad Words): You can manage your Google Display Network ads preferences through Google Ads Settings.

• Facebook: For details on Facebook's privacy practices, refer to Facebook’s Data Policy.

Contact Us

Should you have any queries regarding this Privacy Policy, please reach out to us via our contact page.